Exclusively for members
Available 24 hours a day, 7 days a week
Receive FREE technical support for televisions, projectors, major appliances, computers, tablets, cameras, camcorders, smart watches, security cameras and digital music players purchased from Costco Canada.
- Speak with expert level technicians
- Enjoy easy-to-understand answers to your set-up and product use questions
- Get troubleshooting assistance
- Obtain warranty information and assistance
- Receive in-home service when in-home service is covered under manufacturer's warranty
- English and French speaking agents available
- All calls are handled in Canada and the U.S.
- This service is available exclusively for Costco Canada members
- Technical support for cellular phones is provided by the cell phone service provider
To help us assist you quickly, please have the following information available when you call:
- Costco Membership Number
- Costco Item Number (printed on your receipt)
- Item Description and Model Number
- Serial Number
- Purchase Date
2nd YEAR WARRANTY
Costco extends the manufacturer's warranty on televisions, projectors, major appliances and computers (excluding tablets) to 2 years from the date of purchase if the manufacturer's warranty is less than 2 years.
See the manufacturer's warranty for specific coverage terms. For warranty service, contact Costco Concierge Services at: 1-866-231-9731 TOLL-FREE
COSTCO'S ELECTRONICS RETURN POLICY
Your satisfaction is Costco's top priority.
Costco will accept returns within 90 days from the date of purchase for the following items: